You need to register on Punto Ticket. The account holder for the payment must also be the account holder on Punto Ticket. Please read the Terms and Conditions of "Punto Ticket" and "Santiago 2023" to familiarize with the conditions you are agreeing to.

Competition sessions refer to a specific time slot during which an individual sporting event or a group of events takes place at a particular venue.
In a single day, there can be multiple sessions of the same sport with different stages of the competition. To attend each session, a separate ticket is required.

You need to register on Punto Ticket. The payment holder must also be the account holder on Punto Ticket. It's important that you bring a valid identification document (Passport or ID) to the venues, as it is required for entry validation.

For the Pan American and Parapan American Games Santiago 2023, there will be a benefit of free entry for all available sporting competitions and their opening and closing ceremonies.

All individuals over 60 years old and under 18 years old, who hold a valid Chilean ID card, will be able to access this benefit.

We invite you to review our section on "Free Tickets" where you can find the details on how to redeem your free tickets.

All minors can acquire free tickets through the Punto Ticket system. Children under 3 years old do not require a ticket to enter the competitions. Each child under 14 years old must be accompanied by an adult at the sports venues.

When purchasing a "Wheelchair" ticket, you will be able to bring one companion. The cost of both tickets will correspond to a single ticket.

Each user can purchase a maximum of four tickets for the same sports session. As for free tickets, a maximum of two tickets can be acquired for each session.

The tickets for Santiago 2023 will be personalized. This means that the tickets must be registered with a name and valid identification document number, both for individuals with Chilean nationality and foreigners.

All types of tickets can be renamed once.

For more information, please visit our Customer Service